Outage in TurnPoint Software

Outage

Resolved Minor
March 28, 2023 - Started over 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating this issue. Please use backup.turnpointcare.com.au if you need to access any appointment data
Components affected
TurnPoint Software TurnPoint Assist

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/28/2023 01:27AM

This incident has been resolved.

MONITORING over 2 years ago - at 03/27/2023 11:43PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 2 years ago - at 03/27/2023 10:51PM

We are currently investigating this issue.
Please use backup.turnpointcare.com.au if you need to access any appointment data

Latest TurnPoint Software outages

TurnPoint Degraded Performance - 6 months ago
Connection Issues - 11 months ago
TurnPoint Pay Customers unable to access platform - about 1 year ago
TurnPoint Assist Outage - over 1 year ago
Restricted access to Budgets and Statements - over 1 year ago

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