Outage in TurnPoint Software

Outage

Resolved Minor

March 27, 2023 - Started almost 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating this issue. Please use backup.turnpointcare.com.au if you need to access any appointment data

Components affected

TurnPoint Software TurnPoint Assist

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Latest Updates ( sorted recent to last )

RESOLVED almost 3 years ago - at 03/28/2023 01:27AM

This incident has been resolved.

MONITORING almost 3 years ago - at 03/27/2023 11:43PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING almost 3 years ago - at 03/27/2023 10:51PM

We are currently investigating this issue.
Please use backup.turnpointcare.com.au if you need to access any appointment data

Latest TurnPoint Software outages

TurnPoint Assist API Outage - about 2 months ago

TurnPoint Degraded Performance - 9 months ago

Connection Issues - about 1 year ago

TurnPoint Pay Customers unable to access platform - over 1 year ago

TurnPoint Assist Outage - over 1 year ago

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