TurnPoint Pay Customers unable to access platform

This incident has been resolved.

We are continuing to monitor for any further issues.

Our upstream provider has confirmed this issue has been resolved.

We are seeing restoration of service for a large number of our customers and expect total restoration within the next 30 minutes.

Thank you for your continued patience, this page will be updated in 30 minutes.

Our engineers continue to work closely with the upstream provider.

We will provide another update within 30 minutes.

Thank you for your patience.

We continue to investigate the issue and are working with upstream third-party providers to resolve.

We apologise for the continued disruption.

We are continuing to work on a fix for this issue

Whilst we have isolated root cause, our engineers are still working with a third party to resolve.

We apologise for the ongoing inconvenience and will update this status in 30 minutes.

Thank you for your patience.

We are continuing to work on a fix for this issue

Our engineers have identified the issue and are currently working on resolution.

Thank you for your continued patience.