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Outage in TurnPoint Software

Degraded Support Channel - Microsoft outage: email delays

Minor
November 12, 2026 - Started 1 day ago
Official incident page

Incident Report

Microsoft is having a global outage that is affecting Outlook email and Teams for many organisations, including ours. What this means for you: All application services are working normally. If your organisation uses Microsoft for email, you may not receive your login code (multi-factor authentication) on time. This means you may not be able to log in. Emails from our systems may also arrive late. This includes notifications and password reset emails. Emails you send to our Support team may arrive late. If you can't log in: Wait a few minutes and check your email again, including your junk folder. Only request a new code once, because several requests can cause more delays. If you still can't log in, please call Support on 1300 110 127.

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MONITORING 1 day ago - at 11/12/2026 11:00PM

Microsoft is having a global outage that is affecting Outlook email and Teams for many organisations, including ours.

What this means for you:

All application services are working normally.

If your organisation uses Microsoft for email, you may not receive your login code (multi-factor authentication) on time. This means you may not be able to log in.

Emails from our systems may also arrive late. This includes notifications and password reset emails. Emails you send to our Support team may arrive late.

If you can't log in:

Wait a few minutes and check your email again, including your junk folder. Only request a new code once, because several requests can cause more delays.

If you still can't log in, please call Support on 1300 110 127.

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