Outage in Twilio

SMS Delivery Delays to Globe network in Philippines

Resolved Minor
March 28, 2024 - Started about 1 year ago - Lasted about 20 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to Globe network in Philippines. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APAC
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/28/2024 09:21PM

We are no longer experiencing SMS delivery delays when sending messages to Globe network in Philippines. This incident has been resolved.

MONITORING about 1 year ago - at 03/28/2024 07:24PM

We are observing recovery in SMS delivery delays when sending messages to Globe network in Philippines. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 year ago - at 03/28/2024 11:11AM

We are continuing to experience SMS delivery delays when sending messages to Globe network in Philippines. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING about 1 year ago - at 03/28/2024 07:15AM

We are continuing to experience SMS delivery delays when sending messages to Globe network in Philippines. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 1 year ago - at 03/28/2024 05:20AM

We are continuing to experience SMS delivery delays when sending messages to Globe network in Philippines. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 year ago - at 03/28/2024 04:20AM

We are continuing to experiencing SMS delivery delays when sending messages to Globe network in Philippines. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

MONITORING about 1 year ago - at 03/28/2024 02:34AM

We are observing recovery in SMS delivery delays when sending messages to Globe network in Philippines. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 year ago - at 03/28/2024 01:34AM

We are experiencing SMS delivery delays when sending messages to Globe network in Philippines. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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