Outage in Twilio

SMS Delivery Delays to Small Networks in the US

Resolved Minor
June 27, 2024 - Started 4 days ago - Lasted about 5 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential SMS delivery delays for some US Networks. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio SMS Long Code, North America
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 06/27/2024 04:59AM

We are no longer experiencing SMS delivery delays when sending messages to small networks in the US. This incident has been resolved.

MONITORING 4 days ago - at 06/27/2024 03:10AM

We are observing recovery in SMS delivery delays when sending messages to small networks in the US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 4 days ago - at 06/27/2024 01:12AM

We are experiencing SMS delivery delays when sending messages to small networks in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 4 days ago - at 06/27/2024 12:26AM

We are experiencing SMS delivery delays when sending messages to small networks in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 4 days ago - at 06/27/2024 12:08AM

Our monitoring systems have detected a potential SMS delivery delays for some US Networks. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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