Outage in Twilio

SMS Delivery Delays to MobiFone Network in Vietnam for a Subset of Twilio Phone Numbers

Resolved Minor
August 09, 2024 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We've become aware of a potential issue with MS Delivery Delays to MobiFone Network in Vietnam for a Subset of Twilio Phone Numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio SMS, APAC

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 08/09/2024 12:58AM

We are no longer experiencing SMS delivery delays when sending messages to to MobiFone Network in Vietnam for a Subset of Twilio Phone Numbers. This incident has been resolved.

MONITORING about 1 year ago - at 08/08/2024 11:32PM

We are observing recovery in SMS delivery delays when sending messages to MobiFone Network in Vietnam for a Subset of Twilio Phone Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 year ago - at 08/08/2024 11:05PM

We are experiencing SMS delivery delays when sending messages to MobiFone Network in Vietnam for a Subset of Twilio Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 1 year ago - at 08/08/2024 11:01PM

We've become aware of a potential issue with MS Delivery Delays to MobiFone Network in Vietnam for a Subset of Twilio Phone Numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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