Outage in Twilio

SMS Delivery Delays to MobiFone Network in Vietnam for a Subset of Twilio Phone Numbers

Resolved Minor
August 08, 2024 - Started 10 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We've become aware of a potential issue with MS Delivery Delays to MobiFone Network in Vietnam for a Subset of Twilio Phone Numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio SMS, APAC
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 08/09/2024 12:58AM

We are no longer experiencing SMS delivery delays when sending messages to to MobiFone Network in Vietnam for a Subset of Twilio Phone Numbers. This incident has been resolved.

MONITORING 10 months ago - at 08/08/2024 11:32PM

We are observing recovery in SMS delivery delays when sending messages to MobiFone Network in Vietnam for a Subset of Twilio Phone Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 10 months ago - at 08/08/2024 11:05PM

We are experiencing SMS delivery delays when sending messages to MobiFone Network in Vietnam for a Subset of Twilio Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 10 months ago - at 08/08/2024 11:01PM

We've become aware of a potential issue with MS Delivery Delays to MobiFone Network in Vietnam for a Subset of Twilio Phone Numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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