Outage in Twilio

MMS Delivery Reports Delay To Multiple Networks in the US for a Subset of Short Codes

Resolved Minor
November 03, 2025 - Started about 8 hours ago - Lasted about 6 hours
Official incident page

Incident Report

Our monitoring systems have detected a potential issue with MMS delivery delays in the United States. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 hours ago - at 11/04/2025 06:30AM

We are no longer experiencing MMS delivery report delays when sending messages to multiple networks in the United States. This incident has been resolved.

MONITORING about 4 hours ago - at 11/04/2025 04:41AM

We are observing recovery in MMS delivery report delays when sending messages to multiple networks in the United States. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING about 7 hours ago - at 11/04/2025 01:54AM

We are observing recovery in MMS delivery report delays when sending messages to multiple networks in the United States. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 8 hours ago - at 11/04/2025 01:04AM

We are continuing to investigate this issue.

INVESTIGATING about 8 hours ago - at 11/04/2025 12:57AM

We are experiencing MMS delivery report delays when sending messages to multiple networks in the United States. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 8 hours ago - at 11/04/2025 12:44AM

Our monitoring systems have detected a potential issue with MMS delivery delays in the United States. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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