Outage in Twilio
MMS Delivery Delays from a Subset of Twilio Phone Numbers to United States
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced MMS delivery delays from a subset of phone numbers to United States recipients for 3.4 hours. The issue affected multiple MMS services including long code, toll-free, and short code numbers across North America. The incident was resolved and MMS delivery returned to normal operation.
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Phone Numbers to the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio MMS Long Code, North America Twilio MMS Toll-Free, North America Twilio MMS Toll-Free, North America Twilio MMS Short Code, North America Twilio MMS Long Code, North AmericaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 04/20/2026 01:48PM
The incident has been resolved and MMS delivery from a subset of Twilio Phone Numbers to the United States is operating normally.
MONITORING
about 1 month ago - at 04/20/2026 01:23PM
We have observed a recovery in MMS delivery from a subset of Twilio Phone Numbers to the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
MONITORING
about 1 month ago - at 04/20/2026 11:21AM
We have observed a recovery in MMS delivery from a subset of Twilio Phone Numbers to the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 1 month ago - at 04/20/2026 10:28AM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Phone Numbers to the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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