Outage in Twilio

Intelligent Discovery Assistant causes Messaging Insights Console UI page to crash for some of the Messaging accounts

Resolved Minor
September 19, 2024 - Started about 6 hours ago - Lasted about 3 hours
Official incident page

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Outage Details

Our engineers are investigating an issue with Intelligent Discovery Assistant that is causing Messaging Insights Console UI page to crash for some of the Messaging accounts.
Components affected
Twilio Console
Latest Updates ( sorted recent to last )
RESOLVED about 3 hours ago - at 09/19/2024 06:57PM

Intelligent Discovery Assistant causes Messaging Insights Console UI page to crash has been resolved and Console is operating normally at this time.

IDENTIFIED about 5 hours ago - at 09/19/2024 05:31PM

Our engineers have identified the issue with Intelligent Discovery Assistant that is causing Messaging Insights Console UI page to crash for some of the Messaging accounts. We expect to provide another update in 4 hours or as soon as more information becomes available.

IDENTIFIED about 6 hours ago - at 09/19/2024 04:33PM

Our engineers have identified the issue with Intelligent Discovery Assistant that is causing Messaging Insights Console UI page to crash for some of the Messaging accounts. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 6 hours ago - at 09/19/2024 03:59PM

Our engineers are investigating an issue with Intelligent Discovery Assistant that is causing Messaging Insights Console UI page to crash for some of the Messaging accounts.

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