Outage in Twilio

Elevated HTTP 500 Errors for Twilio APIs

Resolved Minor
September 30, 2024 - Started 3 months ago - Lasted 21 minutes
Official incident page

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Outage Details

Our engineers are currently investigating the customer impact of a retroactive issue affecting multiple Twilio APIs. We will follow up and provide customer impact details within 2 hours.
Components affected
Twilio TaskRouter
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/30/2024 06:09PM

Twilio APIs were degraded for 10 minutes between 17:35 and 17:45 UTC on 09/30/2024. During this period of time customers may have experienced HTTP 5XX errors on various APIs.

INVESTIGATING 3 months ago - at 09/30/2024 05:49PM

Our engineers are currently investigating the customer impact of a retroactive issue affecting multiple Twilio APIs. We will follow up and provide customer impact details within 2 hours.

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