Outage in Twilio

Elevated 5xx response from Meta for Facebook Messenger.

Resolved Minor
October 17, 2024 - Started about 1 month ago - Lasted about 1 hour
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue that elevated 5xx response from Meta for Messenger. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio Messaging Channels
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/17/2024 07:21AM

This incident has been resolved.

MONITORING about 1 month ago - at 10/17/2024 06:55AM

We have observed a recovery from elevated 5xx response from Meta for Facebook Messenger. We are monitoring the service to ensure a full recovery, and we will provide another update in 60 minutes or as soon as more information becomes available.

MONITORING about 1 month ago - at 10/17/2024 06:26AM

We have observed a recovery from elevated 5xx response from Meta for Facebook Messenger. We are monitoring the service to ensure a full recovery, and we will provide another update in 30 minutes or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 10/17/2024 06:19AM

Our monitoring systems have detected a potential issue that elevated 5xx response from Meta for Messenger. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

INVESTIGATING about 1 month ago - at 10/17/2024 06:08AM

Our monitoring systems have detected a potential issue that elevated 5xx response from Meta for Messenger. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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