Outage in Twilio

SMS Delivery Reports Delays to AT&T Network in the US for a Subset of Short codes

Minor
November 21, 2024 - Started about 5 hours ago
Official incident page

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Outage Details

We are experiencing SMS delivery reports delays when sending messages to AT&T Network in the US for a Subset of Short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.
Components affected
Twilio SMS Short Code, North America
Latest Updates ( sorted recent to last )
MONITORING 8 minutes ago - at 11/22/2024 12:41AM

We are observing recovery in SMS delivery reports delays when sending messages to AT&T Network in the US for a Subset of Short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING about 2 hours ago - at 11/21/2024 10:46PM

We are observing recovery in SMS delivery reports delays when sending messages to AT&T Network in the US for a Subset of Short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING about 2 hours ago - at 11/21/2024 10:44PM

We are observing recovery in SMS delivery reports delays when sending messages to AT&T Network in the US for a Subset of Short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 4 hours ago - at 11/21/2024 08:56PM

We are continuing to experience SMS delivery reports delays when sending messages to AT&T Network in the US for a Subset of Short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 5 hours ago - at 11/21/2024 08:09PM

We are experiencing SMS delivery reports delays when sending messages to AT&T Network in the US for a Subset of Short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

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