Outage in Twilio

SMS Delivery Delays Across Multiple Networks in Colombia

Minor
November 21, 2024 - Started about 5 hours ago
Official incident page

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Outage Details

We are experiencing SMS delivery delays to multiple networks in Colombia for a subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin America
Latest Updates ( sorted recent to last )
INVESTIGATING about 2 hours ago - at 11/21/2024 07:59PM

We are experiencing SMS delivery delays to multiple networks in Colombia for a subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 4 hours ago - at 11/21/2024 06:01PM

We are experiencing SMS delivery delays to multiple networks in Colombia for a subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 5 hours ago - at 11/21/2024 05:01PM

We are experiencing SMS delivery delays to multiple networks in Colombia for a subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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