Outage in Twilio

Call Quality Issue to Twilio Phone Numbers in the European Countries

Resolved Major
November 21, 2024 - Started 11 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are observing call quality issue to Twilio Phone numbers in the European countries. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Components affected
Twilio Voice, Europe
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 11/21/2024 04:18PM

The issue affecting call quality to Twilio Phone numbers in the European countries has been resolved, and the service is functioning normally at this time.

MONITORING 11 months ago - at 11/21/2024 02:25PM

We have started seeing recovery on the call quality to Twilio Phone numbers in the European countries. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 11 months ago - at 11/21/2024 01:56PM

We are observing call quality issue to Twilio Phone numbers in the European countries. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 30 minutes or as soon as more information becomes available.

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