Outage in Twilio

Inbound and Outbound Calls Issues in AU1

Resolved Minor
October 25, 2024 - Started 30 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We've become aware of a potential issue with Programmable Voice in Australia. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio PSTN
Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 10/25/2024 07:17PM

All services impacted by Inbound and Outbound Calls issues in AU1 have recovered and are operating as intended. This incident has been resolved.

MONITORING 29 days ago - at 10/25/2024 05:28PM

We are still observing recovery with the Inbound and Outbound Calls in AU1. We will be monitoring all services to ensure a full recovery and provide another update in 2 hours or as soon as more information becomes available.

MONITORING 29 days ago - at 10/25/2024 05:28PM

We are still observing recovery with the Inbound and Outbound Calls in AU1. We will be monitoring all services to ensure a full recovery and provide another update in 2 hours or as soon as more information becomes available.

MONITORING 29 days ago - at 10/25/2024 05:01PM

We are observing recovery with Inbound and Outbound Calls in AU1. We will be monitoring all services to ensure a full recovery and provide another update in 30 minutes or as soon as more information becomes available.

INVESTIGATING 30 days ago - at 10/25/2024 04:20PM

We've become aware of a potential issue with Programmable Voice in Australia. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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