Outage in Twilio

SMS Delivery Delays to Multiple Networks in New Zealand

Resolved Minor
November 19, 2024 - Started 3 days ago - Lasted about 6 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to Multiple Networks in New Zealand. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APAC
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 11/19/2024 07:44AM

We are no longer experiencing SMS delivery delays when sending messages to Multiple Networks in New Zealand. This incident has been resolved.

MONITORING 3 days ago - at 11/19/2024 05:52AM

We are observing recovery in SMS delivery delays when sending messages to Multiple Networks in New Zealand. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 3 days ago - at 11/19/2024 04:41AM

We are experiencing SMS delivery delays when sending messages to Multiple Networks in New Zealand. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 3 days ago - at 11/19/2024 02:41AM

We are experiencing SMS delivery delays when sending messages to Multiple Networks in New Zealand. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 3 days ago - at 11/19/2024 01:47AM

We are experiencing SMS delivery delays when sending messages to Multiple Networks in New Zealand. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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