Outage in Twilio

MMS Delivery Delays to AT&T Network in the US for a subset of Toll Free and Short Code Numbers

Resolved Minor
November 20, 2024 - Started about 1 month ago - Lasted about 12 hours
Official incident page

Need to monitor Twilio outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Twilio, and never miss an outage again.
Start Free Trial

Outage Details

We are experiencing MMS delivery delays sending to AT&T Network in the US for a subset of Toll Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/21/2024 04:28AM

We are no longer experiencing delivery report delays when sending to AT&T Network in the US for a subset of Toll Free Numbers. This incident has been resolved.

MONITORING about 1 month ago - at 11/21/2024 02:28AM

We are observing recovery in MMS delivery delays when sending messages to AT&T Network in the US for a subset of Toll Free Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING about 1 month ago - at 11/21/2024 12:28AM

We are observing recovery in MMS delivery delays when sending messages to AT&T Network in the US for a subset of Toll Free Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING about 1 month ago - at 11/20/2024 10:34PM

We are observing recovery in MMS delivery delays when sending messages to AT&T Network in the US for a subset of Toll Free Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 11/20/2024 07:38PM

We are experiencing MMS delivery delays sending to AT&T Network in the US for a subset of Toll Free and a subset of Shortcode numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 11/20/2024 05:38PM

We are experiencing MMS delivery delays sending to AT&T Network in the US for a subset of Toll Free and a subset of Shortcode numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 11/20/2024 04:35PM

We are experiencing MMS delivery delays sending to AT&T Network in the US for a subset of Toll Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Be the first to know when Twilio and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime