Outage in Twilio

MMS Delivery Delays to AT&T Network in the US for a subset of Toll Free and Short Code Numbers

Resolved Minor
November 20, 2024 - Started 1 day ago - Lasted about 12 hours
Official incident page

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Outage Details

We are experiencing MMS delivery delays sending to AT&T Network in the US for a subset of Toll Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED about 17 hours ago - at 11/21/2024 04:28AM

We are no longer experiencing delivery report delays when sending to AT&T Network in the US for a subset of Toll Free Numbers. This incident has been resolved.

MONITORING about 19 hours ago - at 11/21/2024 02:28AM

We are observing recovery in MMS delivery delays when sending messages to AT&T Network in the US for a subset of Toll Free Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING about 21 hours ago - at 11/21/2024 12:28AM

We are observing recovery in MMS delivery delays when sending messages to AT&T Network in the US for a subset of Toll Free Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING about 23 hours ago - at 11/20/2024 10:34PM

We are observing recovery in MMS delivery delays when sending messages to AT&T Network in the US for a subset of Toll Free Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 11/20/2024 07:38PM

We are experiencing MMS delivery delays sending to AT&T Network in the US for a subset of Toll Free and a subset of Shortcode numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 11/20/2024 05:38PM

We are experiencing MMS delivery delays sending to AT&T Network in the US for a subset of Toll Free and a subset of Shortcode numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 11/20/2024 04:35PM

We are experiencing MMS delivery delays sending to AT&T Network in the US for a subset of Toll Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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