Outage in Twilio

SMS Delivery Delays to AT&T Network in Mexico

Resolved Minor
December 22, 2024 - Started about 9 hours ago - Lasted about 6 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue with SMS Delivery Delays to AT&T Network in Mexico 334-050 Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio SMS
Latest Updates ( sorted recent to last )
RESOLVED about 4 hours ago - at 12/22/2024 11:10PM

We are no longer experiencing SMS delivery delays when sending messages to AT&T Network in Mexico. This incident has been resolved.

MONITORING about 5 hours ago - at 12/22/2024 09:13PM

We are observing recovery in SMS Delivery Delays to AT&T Network in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED about 7 hours ago - at 12/22/2024 07:11PM

The issue causing intermittent SMS Delivery Delays to AT&T Network in Mexico 334-050 has been identified. We are actively working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED about 9 hours ago - at 12/22/2024 06:06PM

The issue causing intermittent SMS Delivery Delays to AT&T Network in Mexico 334-050 has been identified. We are actively working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 9 hours ago - at 12/22/2024 05:42PM

Our monitoring systems have detected a potential issue with SMS Delivery Delays to AT&T Network in Mexico 334-050 Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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