Outage in Twilio

SMS Delivery Delay To Multiple Network In Multiple Countries

Resolved Minor
January 04, 2025 - Started 2 days ago - Lasted about 6 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to Multiple Network In Multiple Countries. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APAC Twilio SMS, Latin America
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 01/04/2025 10:29AM

We are no longer experiencing SMS delivery delays when sending messages to Multiple Network In Multiple Countries. This incident has been resolved.

MONITORING 2 days ago - at 01/04/2025 08:34AM

We are observing recovery in SMS delivery delays when sending messages to Multiple Network In Multiple Countries. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING 2 days ago - at 01/04/2025 06:39AM

We are observing recovery in SMS delivery delays when sending messages to Multiple Network In Multiple Countries. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING 2 days ago - at 01/04/2025 04:42AM

We are observing recovery in SMS delivery delays when sending messages to Multiple Network In Multiple Countries. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 2 days ago - at 01/04/2025 04:09AM

We are experiencing SMS delivery delays when sending messages to Multiple Network In Multiple Countries. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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