Outage in Twilio

SMS Delivery Delay To Multiple Network In Multiple Countries

Resolved Minor
January 03, 2025 - Started 10 months ago - Lasted about 6 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays when sending messages to Multiple Network In Multiple Countries. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APAC Twilio SMS, Latin America

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 01/04/2025 10:29AM

We are no longer experiencing SMS delivery delays when sending messages to Multiple Network In Multiple Countries. This incident has been resolved.

MONITORING 10 months ago - at 01/04/2025 08:34AM

We are observing recovery in SMS delivery delays when sending messages to Multiple Network In Multiple Countries. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING 10 months ago - at 01/04/2025 06:39AM

We are observing recovery in SMS delivery delays when sending messages to Multiple Network In Multiple Countries. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING 10 months ago - at 01/04/2025 04:42AM

We are observing recovery in SMS delivery delays when sending messages to Multiple Network In Multiple Countries. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 10 months ago - at 01/04/2025 04:09AM

We are experiencing SMS delivery delays when sending messages to Multiple Network In Multiple Countries. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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