Outage in Twilio

SMS Delivery Delays to Orange and Tigo Networks in Congo Democratic Republic

Resolved Minor
January 08, 2025 - Started about 18 hours ago - Lasted about 11 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to Orange and Tigo networks in Congo Democratic Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED about 7 hours ago - at 01/09/2025 01:37AM

We are no longer experiencing SMS delivery delays when sending messages to the Orange and Tigo networks in Congo Democratic Republic. This incident has been resolved.

MONITORING about 9 hours ago - at 01/08/2025 11:37PM

We are continuing to monitor the service for an additional 2 hours to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING about 11 hours ago - at 01/08/2025 09:37PM

We are observing recovery from SMS delivery delays when sending messages to the Orange and Tigo networks in Congo Democratic Republic. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 15 hours ago - at 01/08/2025 05:59PM

We continue experiencing SMS delivery delays when sending messages to Orange and Tigo networks in Congo Democratic Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 17 hours ago - at 01/08/2025 03:58PM

We continue experiencing SMS delivery delays when sending messages to Orange and Tigo networks in Congo Democratic Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 18 hours ago - at 01/08/2025 03:06PM

We are experiencing SMS delivery delays when sending messages to Orange and Tigo networks in Congo Democratic Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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