Outage in Twilio

SMS Delivery Delays to Multiple Networks in Turkey

Resolved Minor
January 08, 2025 - Started about 16 hours ago - Lasted about 4 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to multiple networks in Turkey. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Europe
Latest Updates ( sorted recent to last )
RESOLVED about 11 hours ago - at 01/08/2025 10:05PM

We are no longer experiencing SMS delivery delays when sending messages to multiple networks in Turkey. This incident has been resolved.

MONITORING about 13 hours ago - at 01/08/2025 08:06PM

We are observing recovery in SMS delivery delays when sending messages to multiple networks in Turkey. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 14 hours ago - at 01/08/2025 06:52PM

We are experiencing SMS delivery delays when sending messages to multiple networks in Turkey. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 16 hours ago - at 01/08/2025 05:44PM

We are experiencing SMS delivery delays when sending messages to multiple networks in Turkey. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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