Outage in Twilio

Accsec Canada API Error

Resolved Minor
January 17, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating errors for Twilio Rest API, impacting following Twilio services: Gateway API-Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes. Our engineering team is actively working on the issue, and we will provide another update as soon as more information becomes available.
Components affected
Twilio REST API Twilio Lookup
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 01/17/2025 12:10PM

Twilio REST API services: Gateway API-Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes are now operating normally. This incident has been resolved.

MONITORING about 1 month ago - at 01/17/2025 10:32AM

Twilio REST API services: Gateway API-Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 01/17/2025 09:50AM

We continue investigating errors for Twilio Rest API, impacting following Twilio services: Gateway API-Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes. Our engineering team is actively working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 01/17/2025 09:03AM

We are currently investigating errors for Twilio Rest API, impacting following Twilio services: Gateway API-Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes. Our engineering team is actively working on the issue, and we will provide another update as soon as more information becomes available.

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