Outage in Twilio

AccSec US API Issue

Resolved Minor
February 02, 2025 - Started 21 days ago - Lasted 1 day
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue with AccSec - US API Errors. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio Lookup
Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 02/03/2025 03:07AM

The issue affecting intermittent errors with AccSec - US API has been resolved, and the service is functioning normally at this time.

MONITORING 20 days ago - at 02/03/2025 01:20AM

We have started seeing recovery for intermittent errors with AccSec - US API. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 21 days ago - at 02/02/2025 04:11PM

We are continuing to experience errors with AccSec - US API. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.

INVESTIGATING 21 days ago - at 02/02/2025 08:11AM

We are experiencing errors with AccSec - US API. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING 21 days ago - at 02/02/2025 04:27AM

We are experiencing errors with AccSec - US API. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 21 days ago - at 02/02/2025 02:29AM

We are experiencing errors with AccSec - US API. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 21 days ago - at 02/02/2025 01:32AM

We are experiencing errors with AccSec - US API. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 21 days ago - at 02/02/2025 01:15AM

Upon further investigation, we have confirmed that Lookup is not affected by the ongoing incident. We are actively investigating the potential issue with AccSec - US API Errors and will provide another update as soon as possible.

INVESTIGATING 21 days ago - at 02/02/2025 12:55AM

Our monitoring systems have detected a potential issue with AccSec - US API Errors. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This post was made to update the affected products.

INVESTIGATING 21 days ago - at 02/02/2025 12:52AM

Our monitoring systems have detected a potential issue with AccSec - US API Errors. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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