Outage in Twilio

MMS Delivery Delays to a Subset of Twilio US Shortcodes

Resolved Minor
February 13, 2025 - Started 28 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are experiencing MMS delivery delays when sending messages to a subset of Twilio US Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio MMS Short Code, North America
Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 02/13/2025 06:02PM

We are no longer experiencing MMS delivery delays when sending messages to a subset of Twilio US Shortcodes. This incident has been resolved.

MONITORING 28 days ago - at 02/13/2025 04:05PM

We are observing recovery in MMS delivery delays when sending messages to a subset of Twilio US Shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 28 days ago - at 02/13/2025 03:30PM

We are experiencing MMS delivery delays when sending messages to a subset of Twilio US Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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