Outage in Twilio

SMS Delivery Report Delays to Multiple Networks in the United States of America Via A Subset Of Shortcodes

Resolved Minor
February 19, 2025 - Started 4 days ago - Lasted about 3 hours
Official incident page

Need to monitor Twilio outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Twilio, and never miss an outage again.
Start Free Trial

Outage Details

We are experiencing SMS delivery report delays when sending messages to multiple networks in the United States of America via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 02/19/2025 09:10PM

We are no longer experiencing MMS/SMS delivery Report delays when sending messages to multiple networks in the United States of America via a subset of shortcodes.. This incident has been resolved.

MONITORING 4 days ago - at 02/19/2025 07:25PM

We are observing recovery in delivery report delays when sending messages to multiple networks in the United States of America via a subset of shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 4 days ago - at 02/19/2025 06:34PM

We are continuing to investigate this issue.

INVESTIGATING 4 days ago - at 02/19/2025 06:33PM

We are continuing to investigate this issue.

INVESTIGATING 4 days ago - at 02/19/2025 06:30PM

We are experiencing SMS delivery report delays when sending messages to multiple networks in the United States of America via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Stop chasing third-party outages across multiple status pages

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3746 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook