Outage in Twilio

MMS Delivery Delays to AT&T and Verizon Networks in the US for a subset of Long Codes

Resolved Minor
March 19, 2025 - Started about 2 months ago - Lasted about 7 hours
Official incident page

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Outage Details

We are experiencing MMS delivery failures AT&T and Verizon . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/20/2025 12:16AM

We are no longer experiencing MMS delivery to AT&T and Verizon Network for a subset of Long codes. This incident has been resolved.

MONITORING about 2 months ago - at 03/19/2025 10:30PM

We are observing successful MMS delivery to AT&T and Verizon Network for a subset of Long codes and have implemented a change while the problem is fixed by our Service Provider. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 03/19/2025 07:45PM

We are continuing to experience MMS delivery failures with AT&T and Verizon. We are seeing these MMS Delivery Delays to AT&T and Verizon Network for a subset of Long codes.

Our engineers are working with our carrier partners to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 03/19/2025 05:49PM

We are continuing to experience MMS delivery failures with AT&T and Verizon. We are seeing these MMS Delivery Delays to AT&T and Verizon Network for a subset of Long codes.

Our engineers are working with our carrier partners to resolve the issue. We expect to provide another update in 2 hour or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 03/19/2025 05:39PM

We are continuing to experience MMS delivery failures with AT&T and Verizon . Our engineers are working with our carrier partners to resolve the issue. We expect to provide another update in 2 hour or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 03/19/2025 04:48PM

We are experiencing MMS delivery failures AT&T and Verizon . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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