Outage in Twilio

SMS Delivery Delays to Verizon Wireless in United States of America via Subset of Shortcodes

Resolved Minor
April 12, 2025 - Started 24 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to Verizon Wireless in United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS Short Code, North America
Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 04/12/2025 08:41PM

We are no longer experiencing SMS delivery delays when sending messages to Verizon Wireless in United States of America via Subset of Shortcodes. This incident has been resolved.

MONITORING 24 days ago - at 04/12/2025 07:51PM

We are observing recovery in SMS delivery delays when sending messages to Verizon Wireless in United States of America via Subset of Shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 24 days ago - at 04/12/2025 07:01PM

We are experiencing SMS delivery delays when sending messages to Verizon Wireless in United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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