Outage in Twilio

SMS Delivery Delays to Verizon Wireless in United States of America Via Subset of Shortcode

Resolved Minor
April 15, 2025 - Started 3 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to Verizon Wireless in United States of America via subset of shortcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 04/15/2025 11:22AM

We are no longer experiencing SMS delivery delays when sending messages to Verizon Wireless in United States of America via subset of shortcode. This incident has been resolved.

MONITORING 3 days ago - at 04/15/2025 09:36AM

We are observing recovery in SMS delivery delays when sending messages to Verizon Wireless in United States of America via subset of shortcode. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 3 days ago - at 04/15/2025 07:50AM

We are still experiencing SMS delivery delays when sending messages to Verizon Wireless in United States of America via subset of shortcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 3 days ago - at 04/15/2025 07:02AM

We are experiencing SMS delivery delays when sending messages to Verizon Wireless in United States of America via subset of shortcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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