Outage in Twilio

SMS Delivery Report Delays to Claro in Dominican Republic

Resolved Minor
April 15, 2025 - Started 2 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue with SMS Delivery Report Delays to Claro in Dominican Republic. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio SMS, Latin America
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 04/15/2025 05:29PM

The issue affecting intermittent SMS Delivery Report Delays to Claro in Dominican Republic has been resolved, and the service is functioning normally at this time.

MONITORING 2 months ago - at 04/15/2025 03:08PM

We have started seeing recovery for intermittent SMS Delivery Report Delays to Claro in Dominican Republic. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

IDENTIFIED 2 months ago - at 04/15/2025 01:53PM

The issue causing intermittent SMS Delivery Report Delays to Claro in Dominican Republic has been identified. We are actively working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 2 months ago - at 04/15/2025 01:46PM

Our monitoring systems have detected a potential issue with SMS Delivery Report Delays to Claro in Dominican Republic. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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