Outage in Twilio

Automated Alert: No Customer Impact

Resolved Minor
April 16, 2025 - Started 6 months ago - Lasted 35 minutes
Official incident page

Incident Report

We are currently seeing ticket submission in Console experiencing slowness. Our engineering team is looking into the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Console

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 04/16/2025 02:40PM

We have fully investigated the ticket submission in Console experiencing slowness issue triggered by our automated alert, and it was determined that there is no customer impact. All systems are operational.

INVESTIGATING 6 months ago - at 04/16/2025 02:09PM

We are currently seeing ticket submission in Console experiencing slowness. Our engineering team is looking into the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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