Outage in Twilio

SMS Delivery Delays to Taiwan Star in Taiwan, Province of China

Resolved Minor
May 07, 2025 - Started about 19 hours ago - Lasted about 10 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to Taiwan Star in Taiwan, Province of China. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APAC
Latest Updates ( sorted recent to last )
RESOLVED about 9 hours ago - at 05/07/2025 10:19AM

This incident has been resolved.

MONITORING about 11 hours ago - at 05/07/2025 08:10AM

We are observing recovery in SMS delivery delays when sending messages to Taiwan Star in Taiwan, Province of China. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING about 13 hours ago - at 05/07/2025 05:59AM

We are observing recovery in SMS delivery delays when sending messages to Taiwan Star in Taiwan, Province of China. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 16 hours ago - at 05/07/2025 03:01AM

We are still experiencing SMS delivery delays when sending messages to Taiwan Star in Taiwan, Province of China. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 18 hours ago - at 05/07/2025 01:01AM

We are still experiencing SMS delivery delays when sending messages to Taiwan Star in Taiwan, Province of China. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 19 hours ago - at 05/07/2025 12:01AM

We are experiencing SMS delivery delays when sending messages to Taiwan Star in Taiwan, Province of China. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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