Outage in Twilio

SMS Delivery Delays to Cellcom Network in United States of America

Resolved Minor
May 15, 2025 - Started 22 days ago - Lasted about 14 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to Cellcom Network in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS Short Code, North America Twilio SMS Twilio SMS Long Code, North America Twilio SMS Toll-Free, North America
Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 05/15/2025 05:26PM

We are no longer experiencing SMS delivery delays when sending messages to the Cellcom Network in the United States of America. This incident has been resolved.

MONITORING 21 days ago - at 05/15/2025 01:56PM

We are observing recovery in SMS delivery delays when sending messages to the Cellcom Network in the United States. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 21 days ago - at 05/15/2025 09:35AM

We are still experiencing SMS delivery delays when sending messages to Cellcom Network in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING 22 days ago - at 05/15/2025 05:45AM

We are still experiencing SMS delivery delays when sending messages to Cellcom Network in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 22 days ago - at 05/15/2025 03:59AM

We are still experiencing SMS delivery delays when sending messages to Cellcom Network in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 22 days ago - at 05/15/2025 03:10AM

We are experiencing SMS delivery delays when sending messages to Cellcom Network in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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