Outage in Twilio
Small Number of Voice Calls Are Failing Stir/Shaken Attestation
Resolved MinorIncident Report
We are currently investigating an issue that is causing a small number of Voice calls to fail Stir/Shaken Attestation. Due to this issue, these voice calls are getting signed as Attestation C. Our engineering team is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 07/23/2025 03:54AM
The issue that caused a small number of Voice calls to fail Stir/Shaken Attestation has been resolved and is operating normally at this time.
MONITORING
3 months ago - at 07/22/2025 11:42PM
We continue observing recovery in issue that is causing a small number of Voice calls to fail Stir/Shaken Attestation. Due to this issue, these voice calls are getting signed as Attestation C. We will continue monitoring the service to ensure a full recovery. We will provide another update in 16 hours or as soon as more information becomes available.
MONITORING
3 months ago - at 07/22/2025 03:47PM
We continue observing recovery in issue that is causing a small number of Voice calls to fail Stir/Shaken Attestation. Due to this issue, these voice calls are getting signed as Attestation C. We will continue monitoring the service to ensure a full recovery. We will provide another update in 8 hours or as soon as more information becomes available.
MONITORING
3 months ago - at 07/22/2025 07:58AM
We are observing recovery in issue that is causing a small number of Voice calls to fail Stir/Shaken Attestation. Due to this issue, these voice calls are getting signed as Attestation C. We will continue monitoring the service to ensure a full recovery. We will provide another update in 8 hours or as soon as more information becomes available.
MONITORING
3 months ago - at 07/22/2025 06:00AM
We are observing recovery in issue that is causing a small number of Voice calls to fail Stir/Shaken Attestation. Due to this issue, these voice calls are getting signed as Attestation C. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
MONITORING
3 months ago - at 07/22/2025 04:01AM
We are observing recovery in issue that is causing a small number of Voice calls to fail Stir/Shaken Attestation. Due to this issue, these voice calls are getting signed as Attestation C. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
3 months ago - at 07/22/2025 03:00AM
We are currently investigating an issue that is causing a small number of Voice calls to fail Stir/Shaken Attestation. Due to this issue, these voice calls are getting signed as Attestation C. Our engineering team is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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