Outage in Twilio
Users Unable to Login to Flex via SSO
Resolved MinorIncident Report
Our monitoring systems have detected a potential issue with users being unable to login to Flex via SSO. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/22/2025 10:04PM
Flex was degraded between 10:06 AM and 1:40 PM Pacific Time on 07/22/2025. During this time, some customers may have experienced problems logging in via SSO. The issue has now been resolved.
MONITORING
9 months ago - at 07/22/2025 09:40PM
Our engineers are currently investigating the customer impact of a retroactive issue with users being unable to login to Flex via SSO. We will follow up and provide customer impact details within 30 minutes.
INVESTIGATING
9 months ago - at 07/22/2025 09:25PM
Our monitoring systems have detected a potential issue with users being unable to login to Flex via SSO. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
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