Outage in Twilio
MMS Delivery Failures to and from Multiple Networks in the US for a Subset of Shortcodes
Resolved Minor
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Outage Details
Our monitoring systems have detected a potential issue with MMS delivery failures from subscribers in the United States. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio MMS Short Code, North AmericaLatest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 07/24/2025 01:31AM
We are no longer experiencing MMS delivery failures to and from multiple networks in the US for a subset of shortcodes. This incident is resolved.
MONITORING
2 days ago - at 07/23/2025 11:39PM
We are observing recovery from MMS delivery failures to and from multiple networks in the US for a subset of shortcodes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
2 days ago - at 07/23/2025 10:35PM
We are experiencing MMS delivery failures to and from multiple networks in the US for a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
2 days ago - at 07/23/2025 09:40PM
We are experiencing MMS delivery failures from Network subscribers in the United States to a subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
2 days ago - at 07/23/2025 09:31PM
Our monitoring systems have detected a potential issue with MMS delivery failures from subscribers in the United States. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
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