Outage in Twilio

Call Failure To a Subset Of Twilio US Phone Numbers

Resolved Minor
July 24, 2025 - Started 1 day ago - Lasted about 3 hours
Official incident page

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Outage Details

We are observing call failures to a subset of Twilio US phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Voice, North America
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 07/24/2025 08:15PM

The issue with call failures to a subset of Twilio US phone numbers has been resolved and after investigation we have identified that this incident is not having any customer impact and it is operating normally at this time.

INVESTIGATING 1 day ago - at 07/24/2025 06:12PM

We are observing call failures to a subset of Twilio US phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 07/24/2025 05:12PM

We are observing call failures to a subset of Twilio US phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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