Outage in Twilio

SMS Delivery Delays to MTN Network in Cameroon

Resolved Minor
October 22, 2025 - Started about 4 hours ago - Lasted about 3 hours
Official incident page

Incident Report

Our monitoring systems have detected a potential issue with SMS delivery delays to MTN Network in Cameroon. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio SMS, Middle East & Africa

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Latest Updates ( sorted recent to last )
RESOLVED about 1 hour ago - at 10/22/2025 11:47PM

We are no longer experiencing SMS delivery delays when sending messages to MTN Network in Cameroon. This incident has been resolved.

MONITORING about 3 hours ago - at 10/22/2025 09:37PM

We are observing successful SMS delivery to MTN Network in Cameroon. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 4 hours ago - at 10/22/2025 08:30PM

We are continuing to investigate this issue.

INVESTIGATING about 4 hours ago - at 10/22/2025 08:26PM

Our monitoring systems have detected a potential issue with SMS delivery delays to MTN Network in Cameroon. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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