Outage in Twilio

SMS Delivery Delays and Failures to Asia Cell Network in Iraq

Resolved Minor
October 31, 2025 - Started about 10 hours ago - Lasted about 5 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays and failures when sending to Asia Cell network in Iraq. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Middle East & Africa

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Latest Updates ( sorted recent to last )
MONITORING about 7 hours ago - at 10/31/2025 07:04PM

We are observing recovery in SMS delivery delays and failures when sending messages to Asia Cell network in Iraq. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 9 hours ago - at 10/31/2025 05:08PM

We continue to experience SMS delivery delays and failures when sending to Asia Cell network in Iraq. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 10 hours ago - at 10/31/2025 04:12PM

We are experiencing SMS delivery delays and failures when sending to Asia Cell network in Iraq. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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