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Outage in Twilio

Elevated Call Failures over Twilio Interconnect in US1 region

Resolved Minor
December 19, 2025 - Started 4 months ago - Lasted about 7 hours
Official incident page

Incident Report

We are investigating elevated call failures in over Twilio Interconnect in US1 region. We expect to provide another update in 1 hour or as soon as more information becomes available

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 12/19/2025 11:27PM

The issue with elevated call failures has been resolved and calls over Twilio Interconnect in US1 region is operating normally at this time.

MONITORING 4 months ago - at 12/19/2025 10:58PM

We have seen recovery in elevated call failures over Twilio Interconnect in US1 region. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

INVESTIGATING 4 months ago - at 12/19/2025 07:11PM

We are still investigating elevated call failures over Twilio Interconnect in US1 region. We expect to provide another update in 4 hours or as soon as more information becomes available

INVESTIGATING 4 months ago - at 12/19/2025 05:07PM

We are still investigating elevated call failures over Twilio Interconnect in US1 region. We expect to provide another update in 2 hours or as soon as more information becomes available

INVESTIGATING 4 months ago - at 12/19/2025 04:06PM

We are investigating elevated call failures over Twilio Interconnect in US1 region. We expect to provide another update in 1 hour or as soon as more information becomes available

INVESTIGATING 4 months ago - at 12/19/2025 04:02PM

We are investigating elevated call failures in over Twilio Interconnect in US1 region. We expect to provide another update in 1 hour or as soon as more information becomes available

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