SMS Delivery Failure to Multiple Networks in Mexico via Subset of Short Codes

We are no longer experiencing SMS delivery failures when sending to multiple networks in Mexico for a subset of short codes. This incident has been resolved.

We are observing successful SMS delivery when sending to multiple networks in Mexico for a subset of short codes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

We continue to experience SMS delivery failures when sending to multiple networks in Mexico for a subset of short codes. Our engineers are working with our carrier partners to resolve the issue. We expect to provide another update within 4 hours or as soon as more information becomes available.

We continue to experience SMS delivery failures when sending to multiple networks in Mexico for a subset of short codes. Our engineers are working with our carrier partners to resolve the issue. We expect to provide another update within 2 hours or as soon as more information becomes available.

We are continuing to investigate this issue.

We are experiencing SMS delivery failures when sending to multiple networks in Mexico for a subset of short codes. Our engineers are working with our carrier partners to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.