Outage in Twilio
MMS Delivery Delays and Failures To and From a Subset of Longcodes in Australia
Resolved MinorIncident Report
We are experiencing MMS delivery delays and failures affecting a subset of Australian longcodes, for both inbound and outbound messages. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio MMS, APACNeed to monitor Twilio outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 hours ago - at 12/21/2025 08:04AM
We are no longer experiencing MMS delivery delays when sending messages to subset of Australian long codes, for both inbound and outbound messages. This incident has been resolved.
MONITORING
about 4 hours ago - at 12/21/2025 06:49AM
We are observing recovery in MMS delivery delays and failures when sending messages to a subset of Australian long codes, for both inbound and outbound messages. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 11 hours ago - at 12/20/2025 11:48PM
We continue experiencing MMS delivery delays and failures affecting a subset of Australian long codes, for both inbound and outbound messages. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
INVESTIGATING
about 18 hours ago - at 12/20/2025 04:13PM
We continue experiencing MMS delivery delays and failures affecting a subset of Australian long codes, for both inbound and outbound messages. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
INVESTIGATING
about 23 hours ago - at 12/20/2025 12:08PM
We continue to experience MMS delivery delays and failures affecting a subset of Australian longcodes, for both inbound and outbound messages. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hour or as soon as more information becomes available.
INVESTIGATING
1 day ago - at 12/20/2025 10:22AM
We continue to experience MMS delivery delays and failures affecting a subset of Australian longcodes, for both inbound and outbound messages. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
INVESTIGATING
1 day ago - at 12/20/2025 09:33AM
We are experiencing MMS delivery delays and failures affecting a subset of Australian longcodes, for both inbound and outbound messages. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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