Outage in Twilio

SMS Delivery Delays to Hot Mobile Network in Israel

Resolved Minor
December 31, 2025 - Started about 24 hours ago - Lasted about 15 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays when sending messages to Hot Mobile Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Middle East & Africa

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Latest Updates ( sorted recent to last )
RESOLVED about 9 hours ago - at 01/01/2026 05:27AM

The issue affecting message delays to Hot Mobile Network in Israel Phone Numbers has been resolved, and the service is functioning normally at this time.

MONITORING about 11 hours ago - at 01/01/2026 03:27AM

We have started seeing recovery for the issue causing message delays Hot Mobile Network in Israel. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2hours or as soon as more information becomes available.

INVESTIGATING about 17 hours ago - at 12/31/2025 09:02PM

We continue to experience SMS delivery delays when sending messages to Hot Mobile Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING about 21 hours ago - at 12/31/2025 05:15PM

We continue to experience SMS delivery delays when sending messages to Hot Mobile Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 23 hours ago - at 12/31/2025 03:15PM

We continue to experience SMS delivery delays when sending messages to Hot Mobile Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 24 hours ago - at 12/31/2025 02:16PM

We are experiencing SMS delivery delays when sending messages to Hot Mobile Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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