Outage in Twilio
SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery receipt delays for messages sent to Bouygues Telecom network subscribers in France, lasting 5.1 hours. While SMS messages were still being delivered successfully, customers experienced delays in receiving delivery confirmation receipts. The issue was identified, fixed, and fully resolved with normal SMS operations restored.
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, EuropeTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 03/19/2026 12:01PM
The incident has been resolved and SMS to Bouygues Telecom network subscribers in France is operating normally.
MONITORING
3 months ago - at 03/19/2026 10:04AM
A fix has been implemented and we are observing recovery of SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team is continuing to monitor the issue to ensure it is resolved. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
3 months ago - at 03/19/2026 08:08AM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team is continuing to work to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
3 months ago - at 03/19/2026 07:08AM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
3 months ago - at 03/19/2026 06:59AM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
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