Outage in Twilio

SMS Delivery Receipt Delays and Delivery Failures from Twilio to DigiMobil (Movistar) Spain

Resolved Minor

April 08, 2026 - Started about 16 hours ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Twilio experienced SMS delivery failures and delivery receipt delays when sending messages to DigiMobil (Movistar) network subscribers in Spain for 3.4 hours. The incident affected SMS services in Europe, with some messages failing to deliver while others succeeded but had delayed delivery confirmations. The issue was resolved and normal SMS delivery and receipt functionality was restored.

Twilio customers may be experiencing SMS delivery receipt delays and SMS delivery failures from Twilio to DigiMobil (Movistar) network subscribers in Spain. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

Components affected

Twilio SMS, Europe

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Latest Updates ( sorted recent to last )

RESOLVED about 13 hours ago - at 04/08/2026 11:54AM

The incident has been resolved and SMS delivery and delivery receipts from Twilio to DigiMobil (Movistar) network subscribers in Spain are operating normally.

MONITORING about 14 hours ago - at 04/08/2026 11:04AM

We have observed a recovery in SMS delivery receipts and SMS delivery from Twilio to DigiMobil (Movistar) network subscribers in Spain and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 15 hours ago - at 04/08/2026 09:38AM

Twilio customers may be experiencing SMS delivery receipt delays and delivery failures from Twilio to DigiMobil (Movistar) network subscribers in Spain. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 16 hours ago - at 04/08/2026 08:44AM

Twilio customers may be experiencing SMS delivery delays and SMS delivery failures from Twilio to DigiMobil (Movistar) network subscribers in Spain. Our team is actively investigating this issue. Message delivery may fail or succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 16 hours ago - at 04/08/2026 08:37AM

INVESTIGATING about 16 hours ago - at 04/08/2026 08:34AM

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