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Outage in Twilio

SMS Delivery Delays from Twilio to Claro Peru

Resolved Minor
April 09, 2026 - Started 1 day ago - Lasted about 4 hours
Official incident page

Incident Report

Summary AI Generated

Twilio experienced SMS delivery delays to Claro network subscribers in Peru, affecting customers sending messages to that specific carrier. The incident impacted SMS services in the Latin America region and was classified as a minor issue. The service disruption lasted 12 minutes while the team investigated the delivery delays.

Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Peru. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin America

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Latest Updates ( sorted recent to last )
RESOLVED about 20 hours ago - at 04/10/2026 12:19AM

The incident has been resolved, and SMS delivery from the Twilio to Claro network subscribers in Peru is operating normally.

MONITORING about 22 hours ago - at 04/09/2026 10:16PM

We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Peru and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 23 hours ago - at 04/09/2026 09:28PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Peru. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 04/09/2026 08:28PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Peru. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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