Outage in Twilio
Intelligent Alerts Currently Unavailable
Resolved MinorIncident Report
Summary AI Generated
Twilio's Intelligent Alerts service was unavailable for some customers for approximately 35 minutes (6:05 AM PT - 6:40 AM PT on May 18, 2026). The service was restored to normal operation and all alerts that were missed during the outage window were replayed to affected customers.
We are currently investigating an issue where Intelligent Alerts may be unavailable for some customers. Our engineering team has been alerted. We expect to provide an update in 1 hour or as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 05/18/2026 02:52PM
Intelligent Alerts unavailable for some customers has been resolved and is operating normally at this time.
MONITORING
1 day ago - at 05/18/2026 02:22PM
Intelligent Alerts Currently Unavailable is now operating normally. Alerts were unavailable during the impact window but were replayed. Impact Window: 6:05 AM PT - 6:40 AM PT. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
INVESTIGATING
1 day ago - at 05/18/2026 02:08PM
We are currently investigating an issue where Intelligent Alerts may be unavailable for some customers. Our engineering team has been alerted. We expect to provide an update in 1 hour or as soon as more information becomes available.
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