Outage in Twilio
SMS Delivery Failures between a Subset of Twilio Short Codes and Multiple Networks in Ireland
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery failures between a subset of their short codes and multiple mobile networks in Ireland, affecting SMS services in the Europe region. The incident lasted 28 minutes and impacted a subset of customers who were individually contacted by Twilio. The issue was investigated and resolved, with Twilio providing additional incident details to affected customers.
Twilio customers may be experiencing SMS delivery failures between a subset of Twilio Short Codes and network subscribers on multiple networks in Ireland. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, EuropeTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 06/04/2026 08:45PM
We have completed our investigation and determined that this event did result in a subset of customer's impact. We have contacted impacted customers to provide additional information about the incident.
INVESTIGATING
4 days ago - at 06/04/2026 08:19PM
Twilio customers may be experiencing SMS delivery failures between a subset of Twilio Short Codes and network subscribers on multiple networks in Ireland. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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