Outage in Twilio
Errors Attempting to Add US HostedSMS Numbers to Messaging Services Via Console
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced a 34-minute incident where customers could not add US HostedSMS numbers to Messaging Services via the Console. This blocked the US A2P registration process and prevented affected numbers from sending messages to other US numbers. The issue was resolved and service returned to normal operation.
Customers are experiencing errors when attempting to add US HostedSMS numbers to Messaging Services via the Console. US A2P registration process can not be triggered and customers can not use the numbers to send messages to other numbers in the US. We will provide an update in 60 minutes or when we have additional information.
Components affected
Twilio Messaging ChannelsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 17 hours ago - at 06/18/2026 10:07PM
Errors adding US HostedSMS numbers to Messaging Services via the Console has been resolved and it is operating normally at this time.
INVESTIGATING
about 18 hours ago - at 06/18/2026 09:48PM
Customers are experiencing errors when attempting to add US HostedSMS numbers to Messaging Services via the Console. US A2P registration process can not be triggered and customers can not use the numbers to send messages to other numbers in the US. We will provide an update in 60 minutes or when we have additional information.
INVESTIGATING
about 18 hours ago - at 06/18/2026 09:35PM
Customers are experiencing errors when attempting to add US HostedSMS numbers to Messaging Services via the Console. US A2P registration process can not be triggered and customers can not use the numbers to send messages to other numbers in the US. We will provide an update in 60 minutes or when we have additional information.
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