Outage in Twilio
Voice Insights Call Summary and Call Meta Record Delays
Resolved MinorIncident Report
Summary AI Generated
Twilio's automated monitoring flagged a potential delay issue with Voice Insights call summary and call meta records. Engineers investigated and determined there was no actual customer impact. The incident was resolved within 14 minutes with all systems confirmed operational.
Our monitoring systems have detected a potential issue with Voice Insights, call summary and call meta record delays. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 hours ago - at 06/19/2026 08:32PM
We have fully investigated the voice insights issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
INVESTIGATING
about 4 hours ago - at 06/19/2026 08:20PM
Our monitoring systems have detected a potential issue with Voice Insights, call summary and call meta record delays. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
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