Outage in Twilio
SMS Delivery Delays from Twilio to Multiple Networks in Mexico
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays to multiple carrier networks in Mexico, affecting the Latin America SMS component for approximately 37 minutes. The cause was identified and addressed by Twilio's team. The incident was resolved at 12:33 AM PT on July 21, 2026, with SMS delivery returning to normal operation.
Twilio customers may be experiencing SMS delivery delays from Twilio to multiple networks in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin AmericaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 9 hours ago - at 07/21/2026 07:33AM
The incident has been resolved and SMS delivery from Twilio to affected networks in Mexico is operating normally.
IDENTIFIED
about 10 hours ago - at 07/21/2026 06:59AM
Twilio customers may be experiencing SMS delivery delays from Twilio to multiple networks in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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